You may be using an outdated browser!
SSL (Secure Socket Layer) all versions, and TLS (Transport Layer Security) version 1.0 are no longer considered secure. TLS (Transport Layer Security) versions 1.1 and higher are the new
standard for secure connections. If you are using an older browser this new technology may be unavailable or may be disabled by default.
Please note that as of June 1, 2018, we can no longer support TLS 1.0.
If you believe you are receiving this message in error please call customer support at 866-398-1532
TLS support status by web browser and version
Browser |
Version |
Platforms |
TLS 1.1 |
TLS 1.2 |
Google Chrome |
21 & Older |
|
No |
No |
22 - 29 |
|
Yes |
No |
30-44+ |
|
Yes |
Yes |
Mozilla Firefox |
23 & Older |
|
No |
No |
24-26 |
|
Disabled by default |
Disabled by default |
27+ |
|
Yes |
Yes |
Microsoft Explorer |
7, 8, 9 |
Windows Vista |
No |
No |
8, 9, 10 |
Windows 7 |
Disabled by default |
Disabled by default |
10 |
Windows 8 |
Disabled by default |
Disabled by default |
11+ |
Windows 8+ |
Yes |
Yes |
Microsoft Edge |
Edge |
|
Yes |
Yes |
Apple Safari |
6 & Older |
OS X 10.8 & Older |
no |
no |
7, 8, 9 |
OS X 10.9, 10.10, 10.11 |
Yes |
Yes |
3, 4, 5 |
iPhone OS 1, 2, 3, iOS 4 |
no |
no |
5+ |
iOS 5+ |
Yes |
Yes |
To enable TLS 1.1 and/or TLS 1.2 protocols on web browsers, see below
Microsoft Internet Explorer Upgrade Now
- Open Internet Explorer
- From the menu bar, click Tools > Internet Options > Advanced tab
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
- Click OK
- Close your browser and restart Internet Explorer
- Open Google Chrome
- Click Alt F and select Settings
- Scroll down and select Show advanced settings...
- Scroll down to the Network section and click on Change proxy settings...
- Select the Advanced tab
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
- Click OK
- Close your browser and restart Google Chrome
- Open Firefox
- In the address bar, type about:config and press Enter
- In the Search field, enter tls. Find and double-click the entry for security.tls.version.min
- Set the integer value to 3 to force protocol of TLS 1.3
- Click OK
- Close your browser and restart Mozilla Firefox
- Open Opera
- Click Ctrl plus F12
- Scroll down to the Network section and click on Change proxy settings...
- Select the Advanced tab
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
- Click OK
- Close your browser and restart Opera
There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.